What's going on with your apartment?
Tenant Triage NYC is a free, independent guide to taking action on housing problems in New York City. Find the situation that fits yours below.
Every guide walks you through what to do step by step — with sample messages, scripts for phone calls, and the right city resources to use. This isn't legal advice, but it's a clear starting point when you don't know where to start.
Type a few words about your situation. Suggestions will appear as you type.
Or browse all scenarios
Things in your apartment that aren't working or aren't safe.
Problems with your lease, your tenancy, or notices from your landlord.
When your landlord is punishing you for asserting your rights.
Don't see your problem?
This site is growing — new scenarios are added regularly. If your situation isn't listed yet, the fastest way to get help is to call Met Council on Housing's free Tenants' Rights Hotline at 212-979-0611 (Mon & Wed 1:30–8 PM, Fri 1:30–5 PM). They're trained volunteers who can talk you through almost any NYC housing issue.
You can also tell us what's missing and we'll prioritize building it.